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Distance Sales Agreement

ARTICLE 1- PARTIES    :

SELLER
Trade Name      _cc781905-5cde-3194_bbcfcf58d_   _cc781905-5cde-3194_bbcf358-193659_bbcf358d136359_cc781905-ccb358d_ccf358d13655b_ccf358d13635b cosmetic 5cde-3194-bb3b-136bad5cf58d_
Its address is      _cc781905-5cde-3159cf_19531365cdec-bb3b-1958dc5313594cf58d_ _cc781905-5cde-3158dc13631365cdec-bb358_d_133594c _cc781905-5cde_cc781905-5cf -bb3b-136bad5cf58d_       _cc5819_f58cf335cde_cc58194cf335335cde-3194-bb3b-136bad5cf58d_ _cc5819_f335cbd_cc5819_1365359bd_cc58194cf13653bad_bb3b-136bad5cf58d_ Zafer Mh. Sunday Sk. 

 

Mersis No:      _cc781905-5cde-3194_bbcf358d13358d13355cf58d13655cf5cf358d13655cf358d1365d 5cde-3194-bb3b-136bad5cf58d_   : 
Telephone      _cc781905-5cde-3194-cc781905cdecfc-136dc1363159c5cf -bb3b-136bad5cf58d_       _cc781904-bb3b-36bad5cf58d_   _cc781904-bb3365c5c8136905c _cc781904-bb33653
e-mail      _cc781905-5cde-3194_bb358-19358d 136 -3194-bb3b-136bad5cf58d_     _cc781905-5cde-3194-bb3b-bb3b-136bad5cf58d_ _cc-cde-3194-bb3b-136bad5cf58d_   _ccde-cc3783194_bad_ccf3783194 136bad5cf58d_: balatcosmetics@gmail.com
RECIEVER
Name Surname  : 
Address :
Phone : 


ARTICLE 2- SCOPE OF THE AGREEMENT:


This contract is governed by the Law No. 4077 on the Protection of Consumers and regarding the sale and delivery of the product, the qualifications and sales price of which are specified below, which the BUYER has ordered electronically (e-commerce) from the https://www.balatcosmetics.com website of the SELLER. It determines the rights and obligations of the parties in accordance with the provisions of the Regulation on Distance Contracts.


ARTICLE 3- PRELIMINARY INFORMATION  :


Seller,


a) The basic characteristics of the goods or services subject to the contract,
b) Name or title of the seller or supplier, if any, MERSIS number, full address, telephone number and similar contact information
ç) If the seller or supplier has different contact information for the consumer to convey their complaints, information about them,
d) The total price of the good or service, including all taxes, if it cannot be calculated in advance due to its nature, the method of calculation of the price, all transportation, delivery and similar additional costs, if any, and the information that additional costs can be paid if these cannot be calculated in advance,
e) In cases where the usage fee of the remote communication tool cannot be calculated over the ordinary fee schedule during the establishment of the contract, the additional cost imposed on the consumers,
f) Information on payment, delivery, performance, and commitments, if any, and the seller or supplier's resolution methods for complaints,
g) In cases where there is a right of withdrawal, information regarding the conditions, duration, procedure of the exercise of this right and the carrier that the seller envisages for the return,
ğ) The full address, fax number or e-mail information to which the withdrawal notification will be made,
h) In cases where the right of withdrawal cannot be exercised, information on whether the consumer cannot benefit from the right of withdrawal or under which conditions he will lose his right of withdrawal,
ı) Upon the request of the seller or supplier, deposits or other financial guarantees, if any, to be paid or provided by the consumer, and the conditions thereof,
i) Technical protection measures, if any, that may affect the functionality of digital contents,
j) Information on which hardware or software the digital content can work with, which the seller or provider is known or reasonably expected to know,
k) In all these matters that the consumers can make their applications regarding the dispute to the Consumer Court or the Consumer Arbitration Committee, it is understood by the Seller  and is informed in accordance with the internet environment, confirms this preliminary information in electronic environment and then orders the goods. accepts and declares in accordance with its provisions.
The preliminary information on the https://www.balatcosmetics.com site and the invoice issued on the order given by the buyer are integral parts of this contract.


ARTICLE 4- PRODUCT AND DELIVERY INFORMATION  :


The type and type, quantity, brand/model, sales price, payment method, delivery person, delivery address, invoice information, shipping fee of the product/products purchased electronically are as specified in the order summary. The SELLER reserves the right to stop the order when it deems necessary, when the information given by the BUYER does not match the reality.


ARTICLE 4- DATE OF CONTRACT, DELIVERY, FORCE MAJEURE  :


4.1. The contract date is the date the order is placed by the buyer.
4.2. The delivery costs of the Goods/Services belong to the Buyer. If the Seller has declared on the website that the delivery fee will be covered by him, the delivery costs will be borne by the Seller. Delivery of the goods; It is done in the promised time after the seller's stock is available and the payment is made. The Seller delivers the Goods/Services within 1 (one) - 7 (seven) business days after the Goods/Services are ordered by the Buyer, and within this period, with a written notification, additional 7 (  seven)  ) reserves the right to extend the business day.
4.3. Force majeure (natural disaster, warfare) , terrorism, insurrection, changing legislation provisions, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.). The party in the person of force majeure shall notify the other party immediately and in writing. During the continuation of the force majeure, the parties will not be liable for failure to fulfill their obligations. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally.


ARTICLE 5- RIGHTS AND OBLIGATIONS OF THE SELLER     :


5.1. The Seller accepts and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure, in accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Regulation on Distance Contracts.
5.2.  The Seller fulfills its performance in the contract by delivering the Goods/Services purchased by the Buyer to the Buyer.
5.3. You can shop at  https://www.balatcosmetics.com by credit card (Visa, MasterCard, BKM Express etc.) or pay at the door. The processing time of orders is not the moment the order is placed, but the moment the required collection is made from the credit card account. Payment methods such as cash on delivery or postal check, which are made without contacting customer service, are not accepted.


ARTICLE 6- RIGHTS AND OBLIGATIONS OF THE BUYER   :


6.1. The buyer accepts and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure.
6.2. The buyer accepts and undertakes that he has accepted the terms of the employment contract by placing an order and that he will make the payment in accordance with the payment method specified in the contract.
6.3. Buyer.  https://www.balatcosmetics.com  the name, title, full address, telephone and other access information of the seller, basic characteristics of the goods subject to sale, including taxes sales price, payment method, delivery conditions and costs etc. All preliminary information about the goods subject to sale and the use of the right of "withdrawal" and how to use this right, the official authorities to which they can submit their complaints and objections, etc. He/she accepts and declares that he/she has clear, understandable and appropriate information on the subject of the internet and that he/she confirms this preliminary information in electronic environment.
6.4. Before receiving the Contracted Goods/Services, the Buyer shall inspect and find out that it is damaged, broken, packaged, etc. damaged and defective Goods/Services should not be received from the cargo company. If he takes it, the responsibility is entirely his own. The Goods/Services received by the buyer from the cargo company officer shall be deemed to be undamaged and intact. The responsibility and damages of the Goods/Services after delivery belong to the Buyer.
6.5.  After the delivery of the Goods/Services, the cost of the goods/services of the relevant bank or financial institution due to the unfair or unlawful use of the Buyer's credit card by unauthorized persons, not due to the Buyer's fault In case of non-payment to the Seller, the Buyer is obliged to return the Goods/Services to the Seller within 3 (three) days, provided that it has been delivered to him. In this case, the delivery expenses belong to the Buyer.
6.6. The buyer agrees and undertakes not to damage the product and its packaging under any circumstances, and to return the original invoice and delivery note at the time of return, in case he wishes to return the product he has purchased.
6.7.  In case it is understood that the goods subject to the contract cannot be supplied and/or a stock problem is encountered, if the Buyer is immediately and clearly informed and approved, another good can be sent to the Buyer of equal quality and price, or if the Buyer wishes and in line with his choice; a new product may be sent, it may be expected that the product will be in stock or the other obstacle preventing delivery will be removed, and/or the order may be cancelled.


ARTICLE 7- RIGHT OF WITHDRAWAL       :


The buyer has the right to withdraw from the contract within 14 (fourteen) days after receiving the goods, without giving any reason and without paying any penalty. In order to exercise the right of withdrawal, it is obligatory to notify the Seller within this period in accordance with the provisions of the legislation.
In case of exercising the right of withdrawal:
a) It is obligatory to return the product delivered to the Buyer or the third party with the above information.
b) The box, packaging, standard accessories, if any, of the products to be returned within 14 (fourteen) days must be delivered complete and undamaged, if any, other products gifted with the product.
c) The product price is returned to the Buyer within 10 (ten) days following the exercise of the right of withdrawal and the access of the information.
d) When returning the product to the Seller, the original invoice submitted to the Buyer during the delivery of the product must also be returned. Return shipping cost belongs to the Seller. The return section of the invoice to be returned with the product will be filled in and signed by the Buyer.
e) The right of withdrawal period starts from the day the goods are delivered to the buyer.
f)  In cases where any opening, deterioration, breakage, destruction, tearing, use and other conditions are detected in the product and its packaging that was purchased by mistake, and if the product cannot be returned as it was when it was delivered to the buyer, the product will not be returned. price is not refundable.


ARTICLE 8- SITUATIONS WHERE THE RIGHT OF WITHDRAWAL CANNOT BE USED       :


a) Contracts for goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the seller or supplier.
b) Contracts for goods prepared in line with the wishes or personal needs of the consumer.
c) Contracts for the delivery of perishable or expired goods.
ç) From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is unsuitable in terms of health and hygiene.
d) Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
e) Contracts for books, digital content and computer consumables offered in material environment, provided that the protective elements such as packaging, tape, seal, package have been opened after the delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines, excluding those provided under the subscription contract.
ğ) Contracts regarding services performed instantly in the electronic environment or intangible goods delivered instantly to the consumer.
h) Contracts regarding services that are started to be performed with the approval of the consumer, before the expiry of the right of withdrawal.


ARTICLE 10-PRIVACY AND MEMBERSHIP      :


The Confidentiality Agreement and Membership Agreement on the https://www.balatcosmetics.com  site have been approved by the parties and are an integral part of this agreement.


ARTICLE 11- DEFAULT OF THE BUYER:


11.1. In the event that the buyer defaults on his credit card transactions, the cardholder will pay interest within the framework of the credit card agreement that the bank has made with him and will be liable to the bank. In this case, the relevant bank may take legal action; may claim the costs and attorney's fees arising from the Buyer. The seller has no responsibility in this regard.
11.2. If the Buyer is in default in receiving the product and is not present at the delivery address specified by the Buyer, the relevant product is received from the relevant branch of the cargo company within 3 (three) days at the latest. Otherwise, the Seller shall be deemed to have fulfilled the contract and the shipping (cargo) costs for the product shipped a second time upon the Buyer's request shall be borne by the Buyer.


ARTICLE 12- EVIDENCE AGREEMENT       _cc583194_badcd_cc781905-bb3c:


In case of disputes that may arise from this Agreement, the Buyer shall prove that the Seller's official books and commercial records, electronic information and computer records kept in its database and servers shall constitute binding, definitive and exclusive evidence, within the meaning of Article 193 of the Code of Civil Procedure. accepts, declares and undertakes that it is in the nature of a contract.


ARTICLE 13- AUTHORIZED COURTS AND EXECUTION OFFICES IN DISPUTES   :


In case of dispute arising from the implementation of this contract, Consumer Arbitration Committees and Bakırköy Consumer Courts are authorized up to the value announced by the Ministry of Industry and Trade in December every year.


ARTICLE 14- FINAL PROVISION:


This Agreement, which consists of 14 (fourteen) articles, was read by the Parties and concluded by being approved by the Buyer electronically and entered into force immediately.


SELLER      _cc781905-5cde-3194-bb_cf19-053135943bad -bb3b-136bad5cf58d_       _cc5819_f58cf3c13353bd_cc581934-bb3353bd_cc581905cf335359ccde-3194-bb3b-136bad5cf58d_cc5819_f58cf313353bad_cc581994cf335359c -5cde-3194-bb3b-136bad5cf58d_     _cc781905-5cde-3194-bb3b-136bad5cf58d-136bad5cf1905cde_cc781905-5cde-3194-bb3b-136bad5cf195305c_ bb3b-136bad5cf58d_       _cc5819_f583bd_cc58194-bb3355cde-3194-bb3b-136bad5cf58d_ _cc5819_f583b3b3b3bd313594_cc58194cf1365359c 5cde-3194-bb3b-136bad5cf58d_     _cc781905-5cde-3194 -bb3b-136bad5cf58d_       _cc5819_f58cf31365cdecc581994-bb3353bd_cc581905cf335335cde-3194-bb3b-136bad5cf58d_cc-5819_f58cf3365c13653bd_cc581994cf335359c -5cde-3194-bb3b-136bad5cf58d_      136bad359cf58d_cc781905-5cde-3194-bb3b-136bad5cf19355c 136bad5cf195359c bb3b-136bad5cf58d_       _cc5819_f583bd_cc58194-bb3355cde-3194-bb3b-136bad5cf58d_ _cc5819_f58cf313353b_cc581994-bb3353bd_cc581934-bb335359_cc581994cf335359b3bb3b-136bad5cf58d_ _cc781905 5cde-3194-bb3b-136bad5cf58d_     _cc781905-5cde-3194-bb3b-136bad5cf58dcf58d_bb3b3b-136bad5cf781905-5cde-3194-bb3b-136badcf58dcf359c3b359c3cf58dc359c359c5cde-3194-bb315cde-3194 -136bad5cf58d_       _cc78 1905-5cde-3194-bb3b-136bad5cf58d_     _cc781905-5cde-3194-bb3b-136bad5ccfcf1936d_
Balat Cosmetics

No.4 Ahmetli/Manisa

Privacy Policy

    RECEIVER

balatcosmetics.com, with third parties the personal data of the users electronically transmitted to it via the website named  www.balatcosmetics.com  (“Website”). Protection of Personal Data No. 6698 It will not share, sell or make use of other than the scope of the Law and the purposes explained regarding the collection of personal data.

 

Balatcosmetics.com's Personal Data Policy can be found below.

 

IP Numbers: Balatcosmetics.com detects and uses the IP address of users when necessary, in order to identify system-related problems and to resolve any problems that may arise on the Web Site immediately. IP addresses can also be used to identify users in a general (anonymous) manner and to gather comprehensive demographic information.

 

Anonymous Data: Information requested by balatcosmetics.com or information provided by the user or information about transactions made through the Website / Mobile Application Various statistical evaluations, database creation anonymously by balatcosmetics.com and its collaborators (without disclosing the identity of the user). It can be used to offer personalized packages/offers and market research.

 

Linking to other sites: balatcosmetics.com may provide links to other sites within the Website.  balatcosmetics.com does not bear any responsibility for the privacy practices and contents of the sites accessed via the link.

 

Bank / Credit Card Information: balatcosmetics.com uses an SSL certificate that provides information security with a 128-bit encryption algorithm in data transmission and an EV certificate (green bar) that provides corporate security. Users' bank / credit card information is only used by the bank or payment institution during the purchase process and is not stored in the database in any way.  balatcosmetics.com  Users' next purchase It offers an infrastructure where card information can be stored through PCI DSS certified institutions in order to facilitate purchasing transactions. As a result of Card Storage Services, which have PCI DSS standard and are licensed by the BRSA, the information on bank / credit cards facilitates the Authentication and Authorization steps, providing bank / credit card holders the opportunity to use a safe and easy payment tool.

 

Situations where user data can be disclosed: The personal data of the user includes name-surname, address, telephone number, e-mail address and all kinds of information to identify the user. balatcosmetics.com will not disclose any of the personal data to third parties, excluding affiliated companies and in cooperation with agartakozmetik.com.tr, unless otherwise stated in this privacy policy. In the following cases, balatcosmetics.com  may disclose users' information to third parties by deviating from the provisions of this privacy policy. These situations are; Complying with the obligations imposed by the laws, decree laws, regulations, etc. issued by the competent legal authority and in force; Fulfilling and implementing the agreements that balatcosmetics.com has concluded with users; These are the cases where it is necessary to request information about users and to provide information to protect the rights or safety of Users for the purpose of conducting an investigation or investigation duly conducted by the competent administrative and judicial authority.  balatcosmetics .com, _cc781905-5cde- 3194-bb3b-136bad5cf58d_to keep confidential information strictly private and confidential, to consider it a confidentiality obligation and to take all necessary measures to ensure and maintain confidentiality, prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party, and undertakes to show due diligence.

 

Status of cookies: balatcosmetics.com can obtain information about users and users' use of the Website by using a technical communication file (Cookie-Cookie) prepared by itself or by 3rd parties. The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file keeps the session open by keeping the user's login information, password and preferences, and facilitates the use by recognizing the user in the next visit. The technical communication file helps to obtain statistical information about how many people use the Website, for what purpose, how many times a person visits the Website and how long they stay, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from main memory or e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

 

Data collected in surveys, contests and similar situations:  balatcosmetics .com , information requested from users who respond to periodic surveys and contests organized within the Web Site, by agartakozmetik.com.tr and its collaborators to these users. It is used for direct marketing, statistical analysis and database creation. General information about the Personal Data Law The Law on Protection of Personal Data No. 6698 (hereinafter referred to as KVKK) was adopted on 24 March 2016 and published in the Official Gazette dated 7 April 2016 and numbered 29677. Some of the KVKK entered into force on the date of publication, and some on October 7, 2016. Within the scope of the Personal Data Protection Law No. 6698, as the data controller, we will record, classify, process, store, update the personal data of our valued customers and disclose them to third parties in cases where the legislation rules and your permission allow, and we will inform you regarding our mutual rights and obligations within the scope of the said legal regulation. We inform.

 

Disclosure as data controller As  balatcosmetics .com  , whose detailed corporate information is published below, pursuant to KVKK No. 6698 and in the capacity of Data Controller, your personal data is as described below; will be recorded, stored, updated, disclosed to third parties, classified and processed in the ways listed in the KVKK, where the legislation allows. Definition of Personal Data within the Scope of the Law Your identity (name, surname, TR identity number, etc.), communication, information on the methods used during access to products (IP, mobile tel brand-model, browser type, version, social media information, information on screens) means all kinds of information that will enable you to be determinative or identifiable, such as movements, etc.). How your personal data can be processed Pursuant to the KVKK No. 6698, your personal data that you share with our company is obtained, recorded, stored, changed, rearranged in whole or in part, automatically, or by non-automatic means provided that it is a part of any data recording system; Provided that its security and confidentiality are ensured within the scope of the legislation: it can be processed by us as the subject of any processing performed on the data, by disclosure, transfer, acquisition, making available, classifying or preventing its use. All kinds of operations performed on data within the scope of KVKK are considered as “processing of personal data”.

 

Through the forms on our company's website and mobile applications, name, surname, TR ID number, passport number, address, telephone, work or private e-mail address, age, gender, profession, food preferences, user name and password are used to choose the preferences on the login pages. , in the form of IP records of the transactions performed, cookie data collected by the browser and data containing the browsing time and details, location data; Through our channels such as sales and marketing department employees, agents, dealers, forms on paper, business cards, digital marketing and call center, verbally, in writing or electronically; In a physical or virtual environment, face-to-face or distance, verbal or written or received from people who share their personal data with business cards, CVs, bids and other ways for purposes such as establishing a commercial relationship with our company, applying for a job, making offers, etc. from electronic media; In addition, data obtained from (micro) websites and social media indirectly obtained from different channels, used for websites, blogs, contests, surveys, games, campaigns and similar purposes, e-bulletin reading or click movements, data provided by public databases. from profiles and data that are open to sharing from social networking sites such as social media platforms (Facebook, Twitter, Google, Instagram, Snapchat, etc.); can be processed and collected. Personal Data Owners can direct their questions, opinions or requests to any of the following communication channels:

 

Email: balatcosmetics@gmail.com

 

Customer Service: 0 236 768 10 54

 

Balat Kozmetik:  www. balatcosmetics .com

 

Our company can give a positive/negative response to the requests, in writing or digitally, provided that it is justified and responds within 30 days. It is essential that the necessary transactions regarding the requests are free of charge. However, if the transactions require a cost, our Company reserves the right to charge a fee. These fees are determined by the Personal Data Protection Board over the tariff determined in accordance with Article 13 of the Personal Data Protection Law.

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